Traducción de «asistente de compra en línea » (Español → Inglés) :

16. Considers that the Commission’s proposals for cross-border contract rules for consumers and businesses should avoid the risk of a growing disparity between the applicable legal standards for offline and online purchases, and believes that online and offline sales should be dealt with coherently and treated equally on the basis of the existing high level of consumer protection, as different legal standards might be perceived by consumers as a denial of their rights; insists that any new proposal should observe Article 6 of the Rome I Regulation, and points out that the Commission is planning a REFIT of the whole consumers acquis for ...[+++]2016; calls on the Commission in this context to consider whether the Commission`s planned proposal for tangible goods ought not to be launched at the same time as the REFIT;

8. Recalls the need to finance the multilingual tool for the Online Dispute Resolution (ODR) platform; emphasises that well-functioning ODR systems across the Union will encourage consumers to seek solutions to the problems they encounter when buying products and services in the SM and will boost online purchases; recalls that more online and cross-border trade in the Union will also broaden consumer choice and provide businesses with new opportunities, give access to new markets and help generate more economic growth;

– having regard to the fact that only 15% in the EU make international online purchases from other Member States, only 7% of European SMEs export their products, and, as often as not, European consumers are prevented from making purchases by geo-blocking,

12. Recalls the need to finance the multilingual tool for the online dispute resolution (ODR) platform; stresses that this multilingual facility was adopted in Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes (Regulation on consumer ODR); emphasises that well-functioning ODR systems across the EU will encourage consumers to seek solutions to the problems they encounter when buying products and services in the SM and will boost online purchases, in particular from traders in other Member States; recalls that more online and cross-border trade in ...[+++]the EU will also provide businesses with new opportunities and help drive economic growth.

M. whereas lack of information on consumer rights, incorrect application of legislation and difficulty in resolving disputes over crossborder purchases have led to consumer distrust of on-line purchases, preventing the EU from having a genuine digital market at the service of citizens and businesses; .whereas figures from the European Consumer Centres (ECCs) show that online purchases are responsible for the majority (59 %) of complaints made by consumers;

[136] During the period 2008-2010, domestic business-to-consumer e-commerce grew from 28 % to 36 % of the population making an online domestic purchase, while cross-border e-shoppers have only grown from 6 % to 9 %.